Refund Policy
Digital Products
All products sold on lawsofgrind.com are digital downloads delivered instantly after purchase. Because of the nature of digital goods, we do not offer refunds for change of mind once a download link has been issued — please review each product’s description carefully before buying.
Your Rights Under Australian Consumer Law
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. If a product has a major failure — for example, the files are corrupted, missing, or materially different from what was described — you are entitled to choose a refund or replacement. For problems that don’t amount to a major failure, we will fix the issue within a reasonable time.
Nothing in this policy — including the change-of-mind limitation above — restricts, limits, or excludes any guarantee, right, or remedy you have under the Australian Consumer Law.
Download Access
Each purchase includes 5 downloads of your file, accessible from the confirmation page or the email sent to you at checkout. If you run into technical issues accessing your download within that limit — expired links, file corruption, or a failed delivery email — contact us and we’ll sort it out at no cost. This is a service issue, not a refund request, and we treat it accordingly.
How to Reach Us
For anything covered above — a faulty file, a delivery problem, or a question about a specific purchase — email orders@lawsofgrind.com with your order confirmation and we’ll respond as soon as we can.
Last updated: July 2026